Introduction
TriLingual is a language learning app designed to help children learn Kannada, Hindi, and English simultaneously through short, structured lessons. Lessons follow a conversational, chat-style flow guided by an animated mascot, with voice recognition used to validate spoken answers — making speaking a core part of every lesson.
TriLingual is developed and operated by K12 Techno Services Pvt. Ltd. ("we," "our," or "us"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.
Who This App Is For
TriLingual is designed for children and is used in schools to develop conversational skills in non-native languages. The app's primary focus is motivating kids to learn a third language through engaging, structured lesson experiences.
Kids log in using school credentials or Face ID — no separate parent account is required.
Information We Collect
Collected Automatically
We collect limited technical data to keep the app functioning correctly:
| Data | Details |
|---|---|
| Device info | Device model, OS version |
| Usage data | Lessons completed, XP, streaks, badges, star ratings |
| Session data | Session times, lesson progress |
| Error logs | Crash reports for troubleshooting |
School / Institution Data
If deployed through a school, the institution may provide basic account details (student ID, school name) solely to enable login. We do not collect or store parent or guardian personal information.
What We Do NOT Collect
- Parent or guardian personal information
- Precise GPS or location data
- Voice recordings — audio processed locally, never stored or transmitted
- Social media profiles
- Advertising identifiers (IDFA / GAID)
- Behavioral tracking data for advertising
- Payment information (TriLingual is free)
How We Use the Information
- Deliver the service — personalize learning, track progress, display XP, badges & streaks
- Improve the app — analyze aggregated, anonymized usage to improve content & features
- Safety & compliance — detect abuse, prevent fraud, meet legal obligations
We do not use data for targeted advertising, profiling, or any commercial purpose unrelated to education.
Data Sharing
We do not sell, rent, or trade user data. Sharing is limited to:
| Recipient | Purpose | Safeguard |
|---|---|---|
| Google Cloud Platform | Hosting & storage | DPA, encryption |
| Analytics providers | Anonymized usage analytics | No personal identifiers |
| Legal authorities | When required by law | Minimum disclosure |
| Business successors | Merger or acquisition | Privacy obligations transfer |
Children's Privacy
We collect only the minimum data necessary to operate the service. Schools act as the authorizing institution for student access. Parents or schools may contact us at any time to:
- Review data collected about a child
- Request correction or deletion of data
- Withdraw access and close the account
Contact: info@letseduvate.com
Security
- Data encrypted at rest and in transit (TLS/SSL)
- Access restricted to authorized personnel only
- Regular security reviews and audits
- Breach notification within legally required timelines
Data Retention
| Data Type | Retention Period |
|---|---|
| Account & profile data | Until deletion, removed within 30 days |
| Lesson progress & gamification | Duration of active account |
| Crash / error logs | 90 days |
| Anonymized analytics | Up to 2 years |
Local Storage
TriLingual is a native mobile app and does not use browser cookies. Local storage is used to:
- Cache lesson content for offline use
- Store session tokens securely
- Remember lesson progress between sessions
App Permissions
| Permission | Purpose |
|---|---|
INTERNET | Load lessons and sync progress |
RECORD_AUDIO | Voice exercises — audio not stored |
VIBRATE | Haptic feedback on correct answers |
RECEIVE_BOOT_COMPLETED | Restore streak reminders after restart |
Policy Updates
We may update this policy periodically. Material changes will be communicated via an in-app notice or email to the institution. The "Last Updated" date at the top reflects the latest revision.
Contact Us
For any questions regarding this Privacy Policy, reach out to us:
K12 Techno Services Pvt. Ltd.
📞 +91 88888 88999
K12 TECHNO SERVICES PVT. LTD.
I & II Floor, No. 60/1, 1st Main Road,
Yeshwanthpur, Bengaluru – 560022
📞 +91 89799 97072
For data deletion requests, email with subject "Privacy Request – TriLingual". We respond within 7 business days.